A “mobile staff member” that automatically speaks and guides customers using pre-registered phrases,
naturally directing them through the space.
With coordinated speech and motion, it captures attention and sparks customer interest.
In commercial facilities and event venues, staff are needed to attract attention, deliver information, and guide visitors.
However, due to labor shortages and operational costs, maintaining staff in these roles at all times is often difficult.
Karugaroo is a promotional robot that engages customers by delivering preset messages and performing predefined actions.
By conveying the right message at the right moment, it supports customer attraction and service operations at stores and event sites.
Features & Functions
Automated announcements using pre-registered phrases
Equipped with a voice-announcement feature for calling out to customers and introducing products.
It can play specific messages such as “Here are this month’s recommended items!” or “The tasting corner is located in the back.”
Motion-Sensor Integration
When a person is detected, the robot initiates an audio call-out.
By playing voice messages when someone enters a predefined range, it naturally guides customers within the store and increases engagement opportunities.
Approachable Design
Designed with a soft, friendly appearance to ensure approachability.
Light movements—such as head turning and waving—capture attention, brightening the atmosphere and helping the robot serve as the “face” of a store or event.
Use Cases
- Shopping Malls：Placed in special event areas to introduce different products depending on the time of day.
- Electronics Retailers：Announces features of new products at the storefront, enabling continuous product promotion even when staff are unavailable.
- Exhibitions & Events：Serves as a guide at exhibition booths, using automated messages to increase visitor stopping rates.
Implementation Process
Consultation & Requirements Hearing
Confirm usage objectives, message content, and operating environment.
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Scenario Configuration & Voice Registration
Configure playback phrases and actions.
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On-site Adjustment & Trial Operation
Adjust volume and detection range.
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Full Operation